To ensure everyone’s safety, I kindly ask that each person carefully reads and follows the information below. This will help us understand the policies and allow me to operate my business in a safe environment.
If you or your family members are experiencing any illness, please do not come in. I cannot take the risk of compromising my health or the health of those I care for during this time. Thank you for your understanding and cooperation.
Cancellation Policy:
• To cancel your appointment, please text 0451-394-999. If you do not receive a response, please check that your message was sent correctly and try again to ensure confirmation of receipt.
• If you cancel within 24 hours of your appointment or do not show up, a 100% cancellation/no-show/rescheduling fee will be charged. Cancellations must be made on business days from Monday to Friday. If your appointment is on a Monday, please reschedule by Friday to avoid cancellation fees.
• Please provide at least 24 hours’ notice to change your appointment. For example, if you booked a facial and body treatment but decide upon arrival that you only need a facial, I could have booked another client for the remaining time.
Please understand that I run this business alone, and each appointment is crucial. Time is very valuable, and many people would appreciate the opportunity to take your appointment slot. Thank you for your respect and cooperation.